Analyst – Operations, Business Applications (Yardi Senior Voyager) - (P-129)

SMASH, Who we are?
We are agents for tech professionals in Latin America that help them build careers in the United States.

We believe in long-lasting relationships with our talent. We invest time getting to know them and understanding what they seek as their professional next step.

We aim to find the perfect match. As agents, we pair our talent with our US clients, not only by their technical skills but as a cultural fit. Our core competency is to find the right talent fast.

We purposefully move away from the “contractor” or “outsourcing” type of relationship. Our clients don’t want contractors or “just a service.” Neither does our talent.

Our Benefits

• Wellness Coverage
• Remote Work
• Birthday day off
• Recognition and rewards system
• Referrals Program
• Business skill coaching
• English classes for Smashers and relatives
• Learning opportunities

Role summary
You will play a key role in implementing and supporting Yardi Senior Voyager and accounting-related modules, optimizing workflows and ensuring operational efficiency. This position requires cross-functional collaboration to streamline accounting processes and align system functionality with business goals in a fast-paced, growth-oriented environment.

Responsibilities

• Support the implementation and configuration of Yardi Senior Voyager and accounting-related modules.
• Collaborate with stakeholders to design and optimize accounting and operational workflows.
• Partner with implementation teams and third-party consultants to ensure successful system deployment.
• Assist in developing and executing comprehensive user training programs.
• Maintain project plans, documentation, and timelines to ensure delivery alignment.
• Provide ongoing technical and operational support, troubleshooting issues and optimizing processes.
• Implement quality assurance and testing procedures for new modules or updates.
• Collaborate with finance, operations, and IT teams to standardize processes and reporting.
• Manage system changes and support compliance initiatives within SOX or internal control frameworks.
• Monitor and track system performance, identifying opportunities for improvement.
• Prepare regular project updates and communications for leadership and stakeholders.

Requirements – Must-haves

• Bachelor’s degree in Accounting, Business, Real Estate, Computer Science, or a related field.
• 3+ years of experience in accounting, financial operations, or technology implementation.
• Strong understanding of accounting principles and best practices.
• Hands-on experience supporting or implementing Yardi systems (Senior Voyager preferred).
• Familiarity with project management and Agile methodologies.
• Excellent analytical, communication, and stakeholder management skills.
• Ability to manage multiple projects and deliver results in a fast-paced environment.
• Strong documentation and reporting abilities.

Nice-to-haves (optional)

• Agile, Six Sigma, or PMP certification.
• Experience working within SOX-regulated environments.
• Exposure to property management, real estate, or healthcare infrastructure industries.
• Familiarity with Yardi data integrations and system enhancements.

Languages

• English B2+, Spanish C1