Project Management Officer (PMO) — ERP Implementation (P-159)

Tlalnepantla, Mexico City, Mexico
Temporary to Full Time
Experienced

SMASH, Who we are?

We believe in long-lasting relationships with our talent. We invest time getting to know them and understanding what they seek as their professional next step.

This is an on-site role based in Tlalnepantla. To be considered, candidates must be located in Mexico and be Mexican citizens.

Role summary:
You will lead the end-to-end implementation of a new ERP system, driving digital transformation across manufacturing, distribution, and sales operations. This role combines program leadership, change management, and cross-functional coordination to ensure successful adoption, operational continuity, and long-term business value. 

Responsibilities:

  • Define and manage project charter, scope, timeline, budget, and risk framework for ERP implementation.
  • Establish governance structures including Steering Committee, functional leads, and vendor coordination.
  • Lead full ERP lifecycle: AS-IS analysis, TO-BE design, configuration, data migration, testing, training, and go-live.
  • Oversee integration of ERP across finance, manufacturing, supply chain, sales, and HR processes.
  • Manage complex data migration from legacy systems ensuring data quality, traceability, and integrity.
  • Plan and execute UAT, system testing, cutover, and hypercare phases.
  • Drive organizational change management, training programs, and stakeholder engagement.
  • Monitor KPIs including progress, risks, budget, and system adoption metrics.
  • Manage CAPEX/OPEX budgets and provide executive-level reporting.
  • Coordinate cross-functional teams and external vendors, ensuring alignment with business goals.
  • Identify, escalate, and resolve critical risks impacting scope, timeline, or cost.
  • Ensure documentation of system configurations, processes, and operational procedures.

Requirements – Must-haves:

  • Bachelor’s degree in Engineering, IT, Business Administration, or related field.
  • 10+ years of experience in IT project/program management.
  • Minimum 4+ years leading ERP implementations.
  • Proven experience leading at least 2 end-to-end ERP implementations.
  • Strong experience in manufacturing, distribution

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