Sr NOC Engineer (C-528)

SMASH, Who we are?

We are agents for tech professionals that help to build careers in the United States. 

We aim to find the perfect match. As agents, we make sure to pair our talent with our US clients, not only by their technical skills but as a cultural fit. Our core competency is to find the right talent, fast.

This position is to work with a US Company, you will require to have Citizenship or work permit from US to apply for this role.

This position is Remote, 2 weeks relocation is required for training.

Salt Lake’s premier Managed Service Provider, is looking for a talented Sr. NOC Wireless Engineer to be part of their NOC Engineering team. Qualified candidates will not only possess required technical skills, but have excellent verbal and non-verbal communication skills, as well as a deep understanding of customer service and support. This is a M-F, 8-5 position, with occasional evenings and weekend work. Engineer will participate in on-call rotation with other engineers on a rotational basis. (once every 10 weeks). Resumes with broad technical scope/troubleshooting and break/fix experience will move to the top of the pile. The position is located in Bountiful UT.

Responsibilities

Primary responsibilities include, but are not limited to:

·        Support and maintain enterprise level customer wireless solutions that may include several technologies.

·        Support and maintain network hardware and software infrastructure according to best practices, including routers, load balancers, switches, wifi controllers, and firewalls.

·        Design, architect and troubleshoot Wireless deployments.

·        Design, architect and troubleshoot switching topologies with Trunks, EtherChannels, Spanning Tree, DHCP Snooping, ARP inspection, etc

·        Remotely Diagnose problems and solve issues, often under time constraints

·        Provide network incident response, firewall and VPN management and administration and troubleshooting

·        Provide network documentation

·        Monitor network usage, anticipate problems and suggest solutions

·        Manage incidents and tasks in ticketing system

·        Work closely with colleagues to meet team goals and improve processes and practices

·        Remain current on emerging technologies via professional groups, trade magazines, internal and external training, independent research and study, and other avenues available.

·        Perform network security design and integration

·        Perform other tasks as requested

Qualifications:

·        B.A. or B.S. in a technical field or a relevant combination of education and experience

·        CCNP or CCIE Needed 

·        5+ years of experience in implementing, managing and supporting enterprise wireless solutions, including Cisco, Aruba and Arista.

·        Intermediate to expert understanding of several different platforms of wireless solutions.

·        Understanding of heat-map and AP placement technologies.

·        Comfortable documenting and explaining wireless topologies

·        Excellent wireless troubleshooting skills.

·        Diagram and explain technical solutions to technical and non-technical audiences

Additional Information

Benefits:

•        3 weeks PTO

•        9 paid holidays

•        Medical, Dental and Vision Insurance

•        401K plan

•        Competitive Foosball atmosphere

•        Free lunch Fridays

•        Complimentary Snacks and Drinks

•        Did we mention the Foosball