Talent Management Specialist (C-539)

San Jose, San Jose, Costa Rica
Full Time
Experienced

About Us 

At Smash, we believe people are our greatest asset. We work with a diverse network of talented professionals—our Smashers—who power our mission to deliver exceptional value to clients.  

We’re looking for a Talent Management Specialist who will act as a trusted advocate for our Smashers, ensuring they thrive both personally and professionally. 

The Role 

As a Talent Management Specialist, you’ll play a key role in enhancing the employee experience, fostering growth, and building a culture that empowers people to do their best work. You’ll blend data, empathy, and strategy to support our Smashers and our admin team in a high-impact, human-centered role. 

What You’ll Do 

  • Act as an advocate for our Smashers—building strong relationships and representing their needs across the business. 
  • Conduct compensation analysis and help define internal equity. 
  • Track active projects and needs of Smashers to ensure alignment with client expectations and individual success. 
  • Build and maintain a competitor benchmark for benefits and compensation strategies. 
  • Identify and report on flight risks, proactively working to improve engagement and retention. 
  • Organize team-building activities and help shape our company culture. 
  • Conduct regular 1:1 meetings with managers (via video when possible) to assess performance and identify growth areas. 
  • Design and manage quarterly training events for Smashers across disciplines. 
  • Create and maintain reports that uncover opportunities for improvement (radar/opportunity reports). 
  • Build a detailed catalog of our Smashers, documenting skills, roles, and strengths to better support internal visibility and growth planning. 
  • Support the development and maintenance of our candidates catalog. 
  • Standardize and organize Smashers’ role profiles, ensuring consistency and clarity across the organization. 
  • Develop training opportunities for the administrative team based on organizational needs.  
  • Support the administrative team’s activities (recruiting, client management, HR operations) when extra help is needed.  

What You Bring 

  • Previous experience in Talent Management, People Operations, or HR Business Partner roles is required. 
  • Strong interpersonal skills and a sincere passion for people and culture. 
  • Ability to manage cross-functional projects and facilitate strategic conversations. 
  • Analytical mindset with the ability to turn data into actionable insights. 
  • Strong organizational skills with experience building systems and processes from scratch. 
  • Nice to have: Background in tech, project management, or experience as a Scrum Master or PM. 
  • Proficiency in tools like Google Workspace, and basic analytics/reporting platforms. 

What You’ll Love 

  • A people-first culture that values authenticity and growth. 
  • Opportunities to design, lead, and innovate within your function. 
  • Flexibility to work remotely and collaboratively with a global team. 
  • A mission-driven company that’s scaling with purpose. 

Share

Apply for this position

Required*
Apply with
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*